Shipping
Sellers should package collectibles safely and provide tracking when shipping is used.
Shipping, pickup, return, and refund steps are recorded through the protected order workflow.
Sellers should package collectibles safely and provide tracking when shipping is used.
Buyers open return requests from the order. Seller responses, authorization, return tracking, receipt, and refund status remain recorded on the order.
Use the order dispute record for evidence, messages, and an administrative decision. Recording a refund never moves money automatically.